Castle Rock Kennels
3113 Sunshine Coast Highway · Roberts Creek, BC · V0N 2W2
(604) 885-9840 · castlerockkennels.ca
Staff Agreement & Onboarding Acknowledgement · v1.0 · British Columbia
One copy signed per staff member · retained in employment file
Staff Agreement & Onboarding Acknowledgement
I, the person signing on page 2 (the “Staff Member,” “I,” or “me”), am entering into this Agreement with Castle Rock Kennels (the “Kennel,” “we,” or “us”) in connection with my work at the Kennel. This Agreement sets out the safety, confidentiality, and conduct standards I will follow in my work at the Kennel. I have read it, I have had a reasonable opportunity to ask questions about it, and I understand it.
1 · My role and status
I understand the role I have been engaged for and its general duties. This Agreement is not an employment contract, does not guarantee hours or a term of work, and does not change whatever employment terms otherwise apply between me and the Kennel.
2 · Workplace hazards & my safety responsibilities
I understand that working in a dog kennel involves real and inherent hazards, including but not limited to:
- Animal-related injury — bites, scratches, being knocked down, kicked, pulled, or pressed against a wall, gate, or fence by a dog;
- Zoonotic and infectious disease — illness that can pass from animals to people, including exposures associated with saliva, bites, scratches, feces, and urine;
- Physical strain — lifting, bending, slips, trips, and falls, including on wet or recently cleaned surfaces;
- Chemical exposure — cleaning agents, disinfectants, and related products; and
- Noise and stress — sustained kennel noise and handling anxious or reactive animals.
I acknowledge that the Kennel has provided, or will provide before I work unsupervised, safety orientation and training appropriate to my role; that I will follow the safe work procedures I am trained on, the shift manuals, and the reasonable safety instructions of the owners or a supervisor; that I will use the required safety practices and equipment; that I will not knowingly work in a way that endangers myself, a coworker, a customer, or an animal; and that I will promptly report any hazard, dangerous animal behaviour, injury, animal bite, or near-miss to the owners or a supervisor. If I am ever unsure whether something is safe, I am encouraged to raise it — the Kennel would always rather I ask.
3 · Confidentiality & customer privacy
In my work I will have access to personal information about the Kennel’s customers and their dogs (names, contact details, addresses, payment information, dog health and behaviour records, booking history) and to confidential business information of the Kennel. I agree that:
- I will keep this information confidential and access and use it only as needed to do my work;
- I will not disclose it to anyone outside the Kennel, or to anyone inside the Kennel who does not need it for their work;
- I will not copy, photograph, export, remove, or retain customer personal information or Kennel records for any purpose unrelated to my work, and not at all after my work with the Kennel ends;
- I understand the Kennel has obligations under the BC Personal Information Protection Act (PIPA) that flow to me when I handle that information, and that this confidentiality obligation continues after my work with the Kennel ends; and
- I will report any loss, theft, or unauthorized access to customer personal information to the owners immediately.
4 · Kennel systems & access
The Kennel runs on shared digital systems (the staff app, booking and customer records, payment/till handling, and access credentials such as a personal staff PIN). I agree that:
- my staff PIN and any other access credentials are personal to me — I will not share them, and I will not use anyone else’s;
- I will use the staff app, customer records, and payment handling only for legitimate work purposes;
- I will not alter, delete, or falsify records (bookings, payments, care logs, customer or dog records) except as part of my normal, authorized duties;
- I will not access customer or business information out of curiosity or for any personal reason; and
- I will follow the Kennel’s instructions on device use, sign-out, and securing the premises and equipment.
Castle Rock Kennels
Staff Agreement & Onboarding Acknowledgement
v1.0 · page 2 of 2
5 · Animal welfare & code of conduct
The Kennel’s reputation and the trust of its customers depend on every animal being treated well and every person being treated professionally. I agree that:
- I will handle every animal humanely and patiently, using the methods I am trained on;
- I will never strike, kick, choke, throw, drag, deprive of food or water, or otherwise abuse, harm, or neglect an animal in the Kennel’s care, and I will not use fear or pain to punish an animal;
- I understand that firmly and promptly interrupting dog fights, aggression, or other unsafe behaviour — using the noise, body-blocking, separation, leashing, and redirection techniques I am trained on — is appropriate, expected handling that protects the dogs, and is not a breach of this section;
- I will follow the care, feeding, medication, and segregation instructions on file for each dog, and will not improvise around them;
- if I honestly and reasonably believe that an animal is being mistreated or neglected — by anyone — I will report it to the owners promptly and in good faith so it can be looked into and addressed;
- I understand that any concern or report I raise, internally or externally, must be honest and made in good faith, and that knowingly false, misleading, exaggerated, or bad-faith allegations against the Kennel, the owners, or a coworker are themselves a serious breach of this Agreement;
- I will treat customers, coworkers, and the public courteously and professionally, and will not engage in harassment, discrimination, or bullying of any kind; and
- I will not be impaired by alcohol or non-prescribed drugs while working, and will not work while a medical condition makes it unsafe for me, the animals, or others.
6 · Kennel property, keys & return of materials
Keys, fobs, devices, uniforms, manuals, and any other materials the Kennel provides remain the Kennel’s property. I will take reasonable care of them, use them only for work, and return all of them, and stop using all access credentials, when my work with the Kennel ends or whenever the Kennel asks.
7 · Photographs & likeness
The Kennel may wish to use photographs or video that include me (for example, staff featured on the website or social media). My consent to this is optional and is recorded in the signature block below. I may withdraw it at any time in writing for future use; I understand the Kennel cannot always recall material already published.
8 · Policies & shift manuals
I confirm that I have been given access to, have read (or will read before working unsupervised), and agree to follow the Kennel’s written shift manuals and policies (including the morning, afternoon, and night shift manuals and any posted or written procedures). The Kennel may update these from time to time; material updates will be communicated to me, and I am expected to follow the current version.
9 · General
- Governing law. This Agreement is governed by the laws of British Columbia.
- If the law differs. If any part of this Agreement ever conflicts with the law, the law applies and the rest of this Agreement still stands.
- Severability. If any part is found unenforceable, the rest remains in effect.
- Scope & amendment. This Agreement covers the topics in it; it does not replace any separate employment terms. The Kennel may issue an updated version, and I may be asked to re-sign on a material change.
Signatures
Photograph / likeness consent (§7):
I consent
I do not consent
Staff member — printed name
On behalf of Castle Rock Kennels — name & signature